Overview RMA Directions

RMA Request Form

Full Returns and Exchange Policy is available at http://www.certifiedparts.com Email our Returns Specialist at rma@certifiedparts.com if you have any questions.

*** PLEASE FOLLOW THESE INSTRUCTIONS ***

  • Ship all packages to the above address via UPS ground, or another economy method
  • Please check the Credit, Exchange or Refund button for each line item below
  • If you do not receive an RMA number within one (1) business day, please call us at 603-516-1700
  • Please include contact infomation in case of questions
  • Affix our Return Packing Slip to the outside of the box
  • This form must be completely filled in before an RMA number will be issued

Please note our policies

  • No credit will be given for product returned that is not listed on this RMA.
  • Products damaged through negligence or during return shipping will void the warranty and will be returned without replacement at the customer's expense. Insure shipments to negate this liability.
  • All credit refunds will be processed within 14 days upon receipt of the RMA.
  • Returned items not received at our facility within 10 days from the issuance of the RMA # will not be accepted.
  • Shipping charges are not refundable.
  • Products will not be accepted if the warranty label/sticker is removed from the product.

* Indicates required entry

Note: If the product is not serialized please use C1 as the serial number

  Company *
  Address *
  City *
  State *
  ZIP *
  Phone *
  FAX *
  Your PO# *
  Primary Contact *
  Primary Email *
  AP Contact *
  AP Email *
  Date *
First RMA Request Part# *
  Description *
  Serial# *
  Qty *
  Reason *
  Preferred Resolution *
Second RMA Request Part#
  Description
  Serial #
  Qty
  Reason
  Preferred Resolution
Third RMA Request Part #
  Description
  Serial #
  Qty
  Reason
  Preferred Resolution
By clicking the Submit button, you agree to the RMA Policy.
  


 

For questions, please send e-mail to: info@certifiedparts.com

Home | Contact Us | Site Map